Return and Refund Policy

1. Scope
This policy applies only to educational services, if and when offered through official qalivonareth channels. Free public content is not covered. The purpose is to provide a fair, transparent process. All steps are kept simple and proportional.

2. General Conditions
Requests must specify the service, date, and reason. Only services actually obtained through official channels are considered. Expectations are assessed against the published description and scope. The goal is to handle each request consistently.

3. Request Procedure
Contact us using the details below to start a request. We will acknowledge receipt and may ask for limited information strictly necessary to verify the case. Each request is reviewed individually and answered via email. We keep an internal record for administrative purposes.

4. Timeframes
Responses are provided within reasonable timeframes based on case complexity. If a refund is approved, it is issued using the original payment method when feasible. If not feasible, a suitable alternative will be proposed. Closure of the request is confirmed in writing.

5. Limitations
Refunds are not available for free materials or for expectations beyond the described scope. Requests that fall outside the purchased service cannot be granted. This ensures a fair and consistent approach. Communication remains clear throughout.

6. Transparent Handling
We document steps internally to ensure traceability and proportionality. No arbitrary decisions are made; criteria are tied to the published service description. Information is kept minimal and relevant. Language remains clear and accessible.

7. Updates to This Policy
We may update this policy to improve clarity or reflect operational changes. The current version will always be available here. If materially updated, we will show a visible notice. Historical records are kept internally.

8. Contact Details
Address: 4914 51 St, Thorsby, AB T0C 0C5, Canada — Phone: +1 780 702 7676 — Email: support@qalivonareth.com